Getting Started

We believe that straight teeth are important for better self-esteem and overall general health. We are dedicated to provide the best orthodontic care to those who desire the best for themselves. We keep up with the newest techniques while keeping in mind the patient's individual needs and goals. We desire to provide for your orthodontic needs both thoroughly and efficiently.

Initial Exam

The purpose of your first appointment is primarily to become acquainted with our staff and determine the nature of your orthodontic needs. Dr. Pool will use this time to examine your teeth, jaws and bite and decide if orthodontic treatment is necessary at this time. This appointment requires approximately 45 minutes, which is at no charge to you. TMJ exams are $95.00 to $150.00 and take about an hour. If treatment is indicated from this exam, the next appointment scheduled will be the Diagnostic Records.

Records

Complete diagnostic records typically include plaster study models, photographs of the face and teeth, and lateral head x-rays. The information is used to determine the best method of treatment for each patient. The charge for this appointment is $175.00 ($275.00 for TMJ, Surgical or Set ups) and due the day of the appointment. The results of this visit will be discussed 2 weeks later at your consultation appointment which will be at no additional charge.

Consultation

After Dr. Pool has evaluated your records, we will discuss your treatment with you in detail at the consultation. Any questions on cost, payment options, length of treatment and other concerns you may have regarding treatment will be answered at this time.

Appointments

Braces or other appliances are placed at the initial banding appointment. This appointment will usually be scheduled in the mid morning and will take about 1-2 hours. After appliances are placed, regular appointments will be scheduled every 6-10 weeks. Most adjustment appointments will be 30-45 minutes long. Our regular office hours are Mon. /Tues. 7:30am to 5:30pm. and Wed. /Thurs. 8:30am to 5:00pm. Patients are seen by appointment only. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made 6 to 10 weeks in advance.

Cost of Treatment

The cost of treatment depends on the severity of the patient's problem. You will be able to discuss fees and payment options at the consultation before treatment begins. A credit report will be run following the records appointment to determine in-house financing options. We have several payment plans to suit different budgets, including a no-down payment option. For your convenience, we offer automatic bank drafts and accept payments by Visa, MasterCard and Discover. We work hard to make orthodontics affordable. Beth Potter, our Treatment Coordinator, will discuss the various payment options available, as well as the insurance process.

We will attempt every way possible to assist you with your insurance coverage. As a courtesy, we will file your orthodontic claim with your insurance carrier; however, we do not accept assignment/payment from any insurance carrier. Insurance benefits will be mailed directly to you the policyholder. If you have any questions concerning insurance, please call the office and ask for Kelli Bagley, our Insurance Coordinator.

HouseCalls™

HouseCalls is a sophisticated computer software program that calls our patients to remind them of their appointments. HouseCalls are made the day before your appointment. We hope this system is a convenience to you.

Emergencies

As a courtesy to our patients, Dr. Pool and our team are always available for concerns, questions or emergency treatment. In case of an emergency, please call our office at 328-7049 or to speak to an assistant over the weekend…call 256-5620. We will contact you as soon as possible.